Writing
Notes on cloud, DevOps, and what production actually teaches you.
I write occasionally about cloud architecture and operations: alerting, modernising legacy systems, and platforms I have built on AWS. The articles are published on Medium.
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Why Great Cloud Architects Embrace Legacy Systems
Why the systems that move money still run decades-old code, and three patterns for modernising them safely: guarded lift-and-shift, adapters and sidecars, and the strangler fig.
Read on Medium
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If AWS, Azure & GCP Treat Alerting Like Royalty… Why Are You Still Treating It Like an Afterthought?
What the hyperscalers get right about alerting, with a hands-on AWS example that flags sensitive reads from DynamoDB, wired together in CloudFormation.
Read on Medium
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Unlock the Future of Customer Service: Supercharge Your Contact Center with Amazon Connect and Salesforce Integration
How Amazon Connect and Salesforce fit together through the CTI Adapter, so an agent sees the caller’s history before the first sentence ends.
Read on Medium
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Amazon Connect for Developers: Architecture, Core Concepts, and First Setup
A developer’s introduction to Amazon Connect: the architecture, the core concepts, and a first setup with static and Lambda-driven call routing.
Read on Medium
The full archive, and anything newer, is on my Medium profile.